Frequently Asked Questions
Everything you need to know about your ProTeam Sports gear and orders.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused gear in its original packaging. Please note that customized jerseys and used protective equipment cannot be returned for hygiene and safety reasons.
How long does shipping take for team orders?
Standard shipping typically takes 3-5 business days. For bulk team orders or customized apparel, please allow 10-14 business days for production and delivery.
Do you offer warranties on high-performance gear?
Yes, many of our premium items, including bats, rackets, and tech-wear, come with a one-year manufacturer's warranty against defects.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Do you provide international shipping?
Yes, ProTeam Sports ships to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.